HELP AND FREQUENTLY ASKED QUESTIONS
From the Taxi Valencia website (MyTransfer), you can take various actions:
- To check the prices of the most common taxi services, you can do so HERE
- To book a transfer to or from Valencia Airport, you can do so HERE
- To book a transfer to or from the City of Valencia, you can do so HERE
- To request a taxi transfer quote, you can do so HERE
- To request a minivan transfer quote, you can do so HERE
Although at Taxi Valencia (MyTransfer) we cover all destinations, the price list only includes the most frequent ones (this is done to avoid overloading the web server with too much data). If a destination is not listed, and you need to know the price, fill out the quotation form, and generally, within less than 1 hour, we will respond with the price for that destination. If you need to know the price urgently, you can call us at our phone number, we will be happy to assist you.
Below, you will find a series of frequently asked questions (FAQs) that are commonly posed to us.
If you don’t find the solution to your question, you can call us at the Taxi Valencia phone number 615708080. If you prefer, you can send us your question through our contact form.
FREQUENTLY ASKED QUESTIONS
"We cannot include all towns (destinations) in the price list, as this would overload the server and significantly slow it down. Our goal is to provide you with the fastest service possible.
To find out the price for a town not listed in our price list, you can do so through the BUDGET FORM or by calling us at our phone number (615708080)."
At MyTransfer, we have made a commitment to the environment, and the majority of our fleet consists of eco-friendly taxis.
From the Toyota Prius to the Toyota Prius Plus, at MyTransfer, we have continuously strived to evolve in line with society, selecting vehicles with minimal environmental impact. Currently, 80% of our vehicles are hybrids, and the remaining 20% are electric. We are gradually increasing the number of electric vehicles.
Toyota Prius.
Toyota Corolla.
Toyota Prius Plus.
Mercedes E-Class (upon request from our clients).
Mercedes V-Class Minivan, 7 passengers.
Mercedes Vito Minivan, 8 passengers.
The driver will be waiting for you in the arrivals area (Airport, Stations, and Ports), once you have collected your luggage, holding a sign with your name.
However, the driver will have their phone number, and you will be provided with the reservations control phone number for Taxi Valencia so that you can be in contact with the driver in case of any incidents.
Yes, indeed. Additionally, the first baby seat and/or booster are completely free for medium and long-distance services.
It depends on the taxi, usually 3 large suitcases and some hand luggage. However, when making the reservation, please specify the number of suitcases so that we can send the appropriate taxi.
No. The price quoted when you make your reservation is what you will have to pay, not a cent more.
Yes, our taxis operate 24 hours a day. Please note that our office hours for receiving reservations are from 8:00 AM to 9:00 PM.
At MyTransfer, we specialize in medium and long-distance services. For local services, we only provide transportation to/from the airport, stations, and for pre-booked tourist routes.
Yes, of course, it is legal. We apply discounts on road services, and the road rates (published by the Ministry of Development) do not establish any minimum amount per km; however, they do set a maximum amount.
Our taxis are fully insured and have the corresponding licenses issued by the Generalitat Valenciana.
The extra courtesy time is 10 minutes at residences and hotels, and one hour at the airport. After this period, a fee of €5 will be applied for each additional 15 minutes for cars with a capacity of 4 passengers, and €10 for each additional 15 minutes for minivans.